Warning: If you choose “Later,” the guest account progress will be lost and can’t be restored. If you want to migrate any progress (Purchases and Scores) from your temporary guest account to your usual account, you need to choose "transfer." If you had your game connected to Facebook and could not play when we had problems with the Facebook connection, you should be able to reconnect to Facebook by clicking the Facebook button at the top right corner of the game's main screen. Connecting your game to a Facebook account allows you to restore your fun on any device (or just on Apple devices if using an Apple ID). Any progress on a guest account will be permanently lost if the game is uninstalled or if you lose your device. If that is your case, try installing older versions of the app.If you had your game connected to Facebook and could not play when we had problems with the Facebook connection, you should be able to reconnect to Facebook by clicking the Facebook button at the top right corner of the game’s main screen.īefore synchronizing the game again, ensure you are logged in to your Facebook account on the Facebook app and/or browser.Ī guest account is an account the game automatically creates when you start playing the game before the game is connected to either a Facebook account or Apple ID.
Finally, if you can't fix it with anything, you may need to uninstall the app and reinstall it.After that put it to charge, and press the power button. If none of the above is working, you can wait till your phone battery drains and it turns off automatically.Now you can try opening the app, it may work fine. Press the power off button for a few seconds and then choose restart from the menu to restart your device. Then you close the app that has this issue. You just need to press the recent applications menu (usually the first left button) on your phone. Most of the time, it might be a temporary loading issue.There are a few ways to fix this problem. Usually, when you open an app, you will see a black screen for a few seconds and then the app will crash with or without an error message.
It is one of the most common problems in mobile phones and tablets.
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